Customer sales line
0800 808 7733

Privacy Policy & Cookie Policy

Privacy Policy

This policy was last updated on 26th April 2013 by the Time Systems (UK) Webmaster.

i.    About us
Time Systems ® (UK) is a private limited company registered in England, number 2110018 and our registered office is Systems House, Newport Road, Wavendon Milton Keynes MK17 8AA.

ii.    Introduction
Time Systems® (UK) Ltd, is committed to protecting the privacy of visitors to our web sites. Time Systems® (UK) Ltd collects information that can identify you ONLY when it is voluntarily offered. We use this information in accordance with our Privacy Policy, which is described below.

iii.    Information that is collected

We collect information about you such as your name, address and contact details when you specifically enter them into the "Contact us" and “Support” sections of the site. When you make a purchase from our website, we collect certain personal and/or Company information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. The Company complies fully with all applicable Data Protection legislation, and will treat all your information as fully confidential (although we reserve the right to disclose this information in the circumstances set out below).

When you shop on this Website, we will ask you to input and will collect Personal and/or Company Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.
We confirm that any Personal and/or Company Information which you provide to us and any User Information is held in accordance with all applicable Data Protection legislation. We use your information only for the following purposes:
a.    Processing your orders;
b.    To administer this website;

If you sign up for our e-newsletter, you agree to receive information from the Company by e-mail about products, promotions or special offers which we feel may be of interest to you. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at webmaster@timesystemsuk.com or telephoning us on 0800 808 7733 between 8.30am and 5.30pm.

iv.    Cookies and Web Logs
As with most websites, our servers automatically collect certain technical information such as your IP address, the date and time of your visit, and information about the browser you use. We do not use this information to identify you but it is used for the purposes of ensuring our web service operates correctly and efficiently and for the purposes of monitoring web traffic of an aggregated nature to help us plan our web services so that they can cope with the likely web traffic we may experience in the future and to tune our marketing and product planning decisions.

v.    Legal Notice Disclaimer
Whilst we make every effort to ensure that the information on this web site is complete and accurate, we are not liable for any errors, omissions or misleading statements on these pages or any site to which these pages connect. Anything on this site is for information purposes only and does not constitute any contract between us. Users should check our full terms and conditions (available here) prior to placing an order with us. We reserve the right to make amendments and changes to the information on this site at any time.

vi.    Disclosure to Third Parties
In order to serve you most efficiently, the reputable third-party online payment processing organisation WorldPay handles our online payment transactions. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

With the exception of WorldPay, we do not disclose any information given to or collected by this website to any additional third parties for any reason. The only exception to this is where we are requested to do so by a legal authority such as the police authorities.

If you have a complaint, please contact us at the address below.

Time Systems ® (UK) Ltd, Systems House, Newport Road, Wavendon, MK17 8AA.

Cookie Policy

This website operates using cookies. By continuing to use this website you are giving consent to cookies being used.

Time Systems (UK) Ltd. cares about how our customers' information is used and shared. In this notice we describe our privacy and cookie policies. By accessing our website you agree to these.

How secure is Customers information?

We attempt to use the best technology available to make sure your information is secure. We transmit your information using Secure Sockets Layer (SSL) software, which encrypts information you input.

We only display a maximum of the last four digits of your credit/debit card numbers when you order goods from us. We transmit the entire credit/debit card number to WorldPay - our payment processing company - for secure online payments.

Why do we collect information?

We collect information so that we can improve our service to you and retrieve your trading history with us for your own use. It is of utmost importance to maintain your account in good order and this information helps us do this. The whole purpose is to make your shopping experience easier and more enjoyable and not a chore. If we learn from that information we use it to improve our services to you. It is also used to detect any fraudulent activity against the customer and/or the company.

Here are some of the types of information we gather:

Automatic Information

Like other websites, we use "cookies" and we obtain certain types of information when you visit our site or click on our advertisements served on other Web sites.

Storing information you give us

We store information you enter on our website or give to us in other ways.

What are Cookies?

Cookies are small files which are stored on a user's computer browser to enable our systems to recognise your browser and to provide features. They are designed to hold a modest amount of data specific to a particular client and website and storage of items in your Shopping Basket.

How do we share the information we receive?

Information about our customers is an important part of our business. If we share customer information it is subject to this Privacy Notice or follow best practices and only as described below.

Third Party Service Providers

We contract with other business’ to fulfil functions on our behalf. Some of these include processing payments, delivering goods, sending post mail and e-mail and providing customer service. They may have access to your information that is required in performance of their functions, but must not use it for other purposes. More importantly, they must process the information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

Business Transfer

As we continue to develop our business, we may sell this or buy other businesses. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice.

Automatic information we collect

Examples of the information we collect and analyse include the operating system and platform, browser type and version, the Internet protocol (IP) address of the PC used to connect to our site, e-mail address and password. This list is not exhaustive and will change as technology advances.

Refusing cookies

Most browsers allow you to refuse to accept cookies. In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies may have a negative impact upon the usability of some websites.