Shipping, Returns and Refunds
 

Shipping

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We aim to deliver order within 2 working days in the UK mainland as they are shipped Next Day Delivery.

Deliveries to Scottish Highlands and Islands, Channel Islands, Isle of Man, Northern Ireland, Dublin, and the Republic of Ireland will take longer to arrive.

Where Bank Holidays occur please allow an extra working day for deliveries.

Shipping costs

United Kingdom (some exclusions apply) Shipping cost is calculated at checkout.

Up to                   1.000 kg              £4.95

1.001kg to          1.200 kg              £7.00

1.201kg to          2.200 kg              £9.00

2.201kg to          12.000 kg           £12.00

12.001kg to        30.000kg             £25.00

30.001kg to        50.000kg             £50.00

Orders over £50.00 are shipped free (exclusions apply)

If there is a difference the website shipping cost shall take precedence.

Problems with your order? - Let us know.

Returns
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Goods may only be returned to the Company if defective. For this purpose the Customer must contact us to receive an RMA (return materials authority). The company will not accept returns without an RMA. All returns must be carefully packed in their original boxes. The customer is responsible for shipping charges, insurance and safe delivery for any item under this RMA. enclose a copy of the original invoice or despatch/delivery note on the outer box with the RMA attached to the outer packaging or it will be refused.

Refunds
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Customers will receive a full refund on the return of defective goods within 5 business days. The Company will not accept returns without an RMA. 

V 1.03 tsuk Jul24